There are about 1,500 of them trapped in the besieged Filipino city. It is said that 100 people escaped on foot while others have swum across the river.
Head of the psychosocial therapy team, Dr Gioia Ancheta said, “Some of the stories that stuck were Muslims helping protect Christian workers by letting them borrow a hijab”
Some many civilians face starvation, being held as human shields and are also under attack from bombing assaults by the military who are trying to expel the jihadists.
Reports state that some local residents are so hungry they had “started to eat their blankets”, according to local politician Zia Alonto Adiong, who is managing the relief and rescue efforts.
“Some residents are eating (cardboard) boxes. They just dip it in water to soften the material and eat it,” he said.
Islamic militants stormed Marawi three weeks ago, leaving 290 people dead, including 205 Isis fighters, 58 soldiers and 26 civilians.
Mr Adiong said that residents reported seeing terrible carnage left by the fighting.
“Dead bodies, at least 100, scattered around the encounter area,” he said.
US troops are located close to Marawi City but are not actively fighting Isis insurgents, a Philippines military spokesman said.
Brigadier General Restituto Padilla at a news conference said, “There are some US personnel who are operating equipment to provide information on situation awareness to our troops,” Brigadier General Restituto Padilla told a news conference.
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