BREAKING NEWS

Metro

World

Spiritual

Tuesday, 4 October 2016

MTN Finally Speaks On Sacking Thousands Of Call Center Workers

MTN Nigeria has denied allegations by some online media reports the it had sacked thousands of workers at its call centres.
Some blogs had reported that the economic recession had forced the company to massively sack thousands of its workers as the company could no longer pay their salaries.
Responding to the reports, MTN Executive, Amina Oyagbola, said “The reports are incorrect. The second phase of a change-in-vendor process took place last week, offering interested workers the opportunity to join the new call centres owned and operated by the vendor; ISON BPO.  
“MTN signed an outsourcing contract with ISON BPO Limited in 2015 following a competitive bid process. Indeed MTN’s call centre operations were outsourced to independent third party agencies since 2008, as part of continued efforts to improve the efficiency and quality of customer service delivery in MTN. This is in line with global best practice for organisations in our industry”.
ISON Group CEO, Pravin Kumar said: “We have been managing MTN’s call centres since last year when the first phase of the transition was carried out, with the second phase taking place at this time.
“We were pleased to have emerged as the new partner to deliver cost-effective solutions, adopting state-of-the-art technology that supports world-class customer service. The drive for efficient customer service delivery without compromising on quality within prevailing economic realities comes with structural adjustments and we work to balance this with the need to ensure the sustainability of our operations."
He said his company has continued to engage with those who are interested in taking up the opportunity to work with ISON under agreed terms. “At ISON, we remain committed to delivering outsourcing solutions to our clients that also provide thousands of job opportunities to members of the communities in which we operate”.

PLACE YOUR CONTENTS ADVERT BELOW:>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Click Here To Download A Free Guide That Shows How To Make 100k Weekly Without Lifting Your Finger (Using An Autopilot System)

Click Here To Discover Why Experts Conclude This Money Making Secret Is 100% Legal, 446.67% Better and 217% Safer Than MMM.

Loading...

THANK YOU FOR VISITING 247 NIGERIA NEWS UPDATE AND KINDLY VISIT US AGAIN! CLICK HERE TO JOIN OUR FACEBOOK FAN PAGE FOR NEWS UPDATES

For Instant Updates On Twitter Page @247NGNEWSUPDATE

1 comment :

  1. NIGERIA CUSTOM AUCTION SERVICE (07068220535) WE SELL ALL KIND OF CLEAN TOKUNBO CARS,BAGS OF RICE AT CHEAPER AND AFFORDABLE PRICE INTERESTED BUYER SHOULD PLEASE CONTACT OUR ZONAL OFFICER *CUSTOM ALHAJI SANNI ON (07068220535) FOR CLEARANCE, DELIVERING, REQUITMENT FORM AND JOB:SOME OF THE CARS LISTED ARE Golf2.3 & 4 N250,000. to =N300,000 =Toyota Camry big.
    daddy=N450,000.
    Toyota Camry Tiny-Light =N350,000.
    Toyota Avensis=N450,000.
    Toyota Avalon=N500,000.
    Toyota Rav4=650,000.
    Toyota Prodo=750,000.
    Toyota Sienna=700,000:
    Toyota Corolla=500,000
    Toyota Matrix=N550,000.
    Honda Accord=500,000.
    Honda CRV=550,000.
    Honda Pilot=850,000.
    Nissan Pathfinder=700,000.
    Nisaan Amanda=N700,000.
    Nissan Exterra =N650,000.
    Infinity Jeepfx35=N700,000.
    & fx45=750,000. Benz Ml350=750,000. Lexus Rx350=750,000. & RX330=N650,000.
    RANGEROVER SPORT N1.4M.
    AND MANY MORE EXCLUSIVE
    OFFERS. All VEHICLES ENGINES ARE IN GOOD CONDITION. (THANKS FOR PATRONIZING WITH US).

    ReplyDelete

 
Copyright © 2015 247 Nigeria News Update
Website by Tech Guardian